Explore Our Memberships
Maintaining your Intelligent Infrastructure without a second thought.
Our Memberships
Includes: Remote system diagnostics and health monitoring Software and firmware updates across supported devices Basic network and device status monitoring Remote troubleshooting and issue resolution Phone/email support for system-related questions Annual remote system performance review Priority support queue access
Everything in Essential, plus: Semi-annual system performance review and optimization Expanded monitoring and system logging Proactive issue detection and resolution Automation and scene performance tuning Network performance optimization Coordination of software and device updates Discounted onsite service service Priority escalations
Includes everything in Advanced, plus: Annual onsite system inspection and optimization visit Priority emergency response SLA Full device lifecycle management coordination (repair/replacement planning) Smart home onboarding/offboarding support for seasonal residences Personalized system adjustments based on homeowner preferences Dedicated escalation channel for immediate support Ongoing consultation for system expansion and upgrades Priority scheduling for all service requests
Our Plans
Essential Infrastructure Care
“System Stability & Remote Assurance”
$49/ month
A foundational monitoring and support plan designed to maintain system health and provide remote assurance for your residential technology infrastructure.
Includes:
Remote system diagnostics and health monitoring
Software and firmware updates across supported devices
Basic network and device status monitoring
Remote troubleshooting and issue resolution
Phone/email support for system-related questions
Annual remote system performance review
Priority support queue access
Designed for:
Homeowners who want consistent system reliability and peace of mind without requiring proactive onsite service.
Advanced Lifecycle Management
“Proactive System Optimization”
$99month /
A proactive management plan designed to maintain performance, reduce downtime risk, and ensure your residential technology system remains optimized over time.
Includes everything in Essential, plus:
Semi-annual system performance review and optimization
Expanded monitoring and system event logging
Proactive issue detection and resolution
Automation and scene performance tuning
Network performance oversight and optimization
Coordination of software and device updates
Discounted onsite service rates
Priority escalation handling
Designed for:
Homeowners who want a more actively managed system with reduced downtime risk and ongoing optimization.
Estate Concierge Care
“Fully Managed Residential Technology Infrastructure”
$199 / month
A comprehensive concierge-level service designed for luxury residences, seasonal homes, and high-value properties requiring continuous oversight and priority response.
Includes everything in Advanced, plus:
Annual onsite system inspection and optimization visit
Priority emergency response SLA
Full device lifecycle management coordination (repair/replacement planning)
Smart home onboarding/offboarding support for seasonal residences
Personalized system adjustments based on homeowner preferences
Dedicated escalation channel for immediate support
Ongoing consultation for system expansion and upgrades
Priority scheduling for all service requests
Designed for:
Luxury homeowners, seasonal residents, and estate properties requiring hands-on management and concierge-level technology support.